Frequently Asked Questions

Everything you need to know about shopping with Dunlop Canada.

What are your shipping rates and delivery times within Canada?

We offer free standard shipping on all Canadian orders over $150. For orders below this amount, a flat rate of $12 applies. Most orders are delivered within 3-7 business days depending on your province.

What is your return policy for fashion items?

We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain clearance items are final sale and cannot be returned.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping outside of Canada?

Currently, Dunlop Canada exclusively ships to addresses within the Canadian provinces and territories to ensure the fastest service and best rates for our local customers.